ALL PRICES IN AUD ($1 AUD = $0.77USD - £0.57GBP - €0.64 EUR)

Frequently Asked Questions

General

What is Few & Far Studio?

We are a professional print-house and creative studio that specialise in high quality giclée fine art prints for tattooers and artists a like.

Where is Few & Far Studio?

We are based in Brisbane, Australia.
Our studio address is:

Shop 2
53 Douglas Street
Milton QLD 4064

If you are planning on dropping by, we kindly ask you to arrange with us prior so we can ensure we can make ourselves available. Look for the ‘Classics for a Cause’ building.

Can I drop by for a consultation/drop off my artwork?

Absolutely! Our doors are open to the public 9:00am to 5:00pm Monday to Friday. However we do encourage an appointment be made prior to allow us to give you our full time and attention.

Do you ship worldwide?

Yes we do - and we can ship direct to you or direct to your clientele.

We offer a flat rate of $25 within Australia and $50 on international for print orders.

Everything else we calculate on a case by case basis to ensure that we are competitive and that we don’t over charge.

How can I make a payment

We process all our invoices through Xero. Links to payment methods including PayPal or credit card are located on your invoice, along with details for bank transfer if you would prefer to go that way. PayPal and AfterPay are available at the checkout for online orders.

*Please note we don’t take payments at our studio and all payments must be made in full prior to any orders being started or dispatched

Printing

What is the difference between digital and fine art printing?

Simply put, the quality of the materials used and the longevity is what differentiates digital and Fine Art (Giclée) prints. Giclée printing is an artform of itself and in essence, a museum-grade reproduction.

Fine Art (Giclée)

All of our giclée prints have been colour-matched by eye (under our specialty studio lighting) to replicate the original artwork, then printed with lightfast inks (fade resistant) on acid free, archival stock before being cut, embossed & finished by hand.

Giclée printing allows artists to not just replicate their artwork accurately as possible but also allows them to sell fine art reproductions that will last a lifetime, as they will never fade (IF kept out of direct sunlight!) or degrade over time! All of our giclée fine art prints come with a 100 year guarantee.

Digital

Our digital prints are a digital copy - that we are able to produce much faster and at a lower price point - making them a very appealing alternative. Digital prints are perfect for an enthusiast on a budget and/or budding artists etc. however do not have the colour brilliance, look, feel or lifespan of our giclée reproductions.

That said, our digital prints are still a beautiful print as each artwork is printed using the same colour-matched files as our giclée prints and feel similar to our giclée reproductions as we have specially sourced a textured stock of the highest quality available.

How does it work?

1. You can either purchase prints from our webstore, or use the contact page to speak to us directly to place your order.
2. We will respond via email to let you know we received your order, or to invoice you.
3. You can then either upload a digital file of your artwork or mail us the original to scan and colour match.
4. Once we receive the artwork and payment has been made we will start preparing the artwork for printing.
5. Your artwork will be printed and hand cut. Between printing and setup we allow 7 -14 business days for turn-around.
6. We carefully pack up your prints and original and mail them to you, or have them ready to pickup in the studio.

How do I get my artwork to you?

For originals you want scanned and set up, you can either drop them off at our studio, or mail them to our studio in a poster tube or tough rigid mailer.

If you are mailing your artwork to us, we kindly ask that you let us know prior so we can expect it and let you know when it arrives.

Our mailing address is:

Few & Far Studio
2/53 Douglas Street
Milton QLD 4064
Australia

Scans and digital files can be emailed to hello@fewandfarstudio.com, or uploaded to a fileshare service such as Dropbox or WeTransfer, then provide us the link.

Do I have to send you my original artwork?

It is recommended but not essential. We can work from a scan of your original artwork, or the finished file if you are a digital artist. However, supplied files are printed as is and without colour matching. If you require us to make adjustments to your file, setup charges will apply.

What do I need to know when sending scans or digital artwork?

Please ensure that your artwork is at the highest resolution possible - Minimum of 300PPI is required for printing at the supplied size. The higher the resolution means we can enlarge your artwork without any quality loss. For example: an A3 size file at 600PPI means we can print an A2 at 300PPI, doubling the size of the artwork. We can work with most common file formats such as .jpeg, .pdf, .tiff, .ai and .psd.

How much do prints cost?

Our print costs vary, depending on quantity and the paper stock chosen. Check our printing services page for a detailed and up to date price list.

What is your minimum?

We have a minimum order value of $50AUD excluding shipping costs.

What is the setup charge for?

Our one-time setup charge covers scanning your original, colour-matching and test printing until we get the closest match we can achieve to your original artwork. We understand that you have likely spent hours painting/producing your original piece and believe it deserves as much time and love as required matching the colours for an accurate reproduction.

How long do your prints last?

Our fine art prints will last 100 (or more) years if looked after and kept out of direct sunlight. We only use genuine lightfast inks and acid-free archival stocks which guarantee brilliance and longevity.

How long will my order take?

General turn around time is 7 - 14 business days from when we receive your original(s) and payment. Peak times (like convention season, or holidays) can affect this, but we will always advise you at the time of your order if there are any foreseeable delays.

What does ‘easy reordering’ mean?

We keep your files and details of your order indefinitely, to speed up the re-ordering process.

Can you make my artworks bigger or smaller than the original?

Yes - in most instances. If you’re wanting to run prints that are bigger or smaller than your original artwork, let us know and we’ll advise you of the best possible outcomes.

My artwork has marks/blemishes on it - does this matter?

Not at all! Just point them out to us during the consultation and we are happy to remove any unwanted blemishes or marks.

Do you work with digital artists?

Absolutely! We can print any digital artworks, just ensure that the canvas size is at least as big as the desired print size and that your artwork is at least 300PPI.

How large can you print?

We can print almost any size, get in contact for more information.

Can you do custom sizes?

Absolutely! Contact us to discuss what's possible.

What is a ‘blind emboss’?

Blind embossing creates a design without the use of ink by pushing down on the surface of the paper. The outcome is a subtle and textural embellishment that gives the print a premium feel.

All prints leave our studio with our custom "Few and Far Studio" emboss (35 mm impression) in the bottom right corner of each print - this is our trademark finish for all our clientele.

Do I have to have my prints embossed?

Of course not. Please advise us during consultation if you do not wish to have the emboss detail included on your prints - if not advised, your prints will be embossed prior to being shipped.

Do you offer discounts for large orders?

We offer quantity breaks for every 10 prints ordered (per artwork). See our printing services page for the full breakdown.

What stocks do you have?

Fine Art (Giclée)

∙ Medium textured acid-free cotton rag in 320gsm (our go-to and industry standard).
∙ Premium textured acid-free cotton rag in both 240gsm and 310gsm.
∙ Specialty Japanese Washi paper made from Kozo (Mulberry).

Photography

∙ Premium lustre photo paper in 310gsm.

Digital Prints

∙ Premium 200gsm card stock in textured, smooth and semi-gloss.

Merchandise

We’ve just launched this section so will update as the questions roll in. In the meantime, feel free to contact us directly.

Print On Demand

How does print on demand and dropshipping work?

Your products and brand are first set up as your collection within Few & Far Co’s dedicated retail space, a purposefully built retail space with all the bells and whistles - and importantly, website traffic. Then, you can instantly start directing your customers to your products - and we help by promoting your work at times too through our channels too. If you’re loving getting your work to the world and want to take it to the next level, we also offer dedicated web stores with extra customizability, features and control.

Once an order is placed and paid for, we print or manufacture your work, package it by hand in our studio, and ship it to your customer. You don’t need to do anything - just sit back and relax, focus on your next designs, and get paid for the sales you make minus our commission. You’ve already done the hard work in creating your designs - now you can let this be a continuous and passive source of income.

Which platforms are our products sold on?

Your products will be held within Few & Far Co’s dedicated retail space that has been purposefully built to feature and sell your work, driving new traffic to your work alongside the customers you bring. This is different to our main store on the page - get in touch with us if you want to know more about how the main store works.

Why is this better than getting the products made myself and shipping them?

Traditionally, you need to order your prints or products in large quantities, storing inventory in your home or studio. This process can be costly, and you may need to buy upfront before testing the market with certain works and knowing which are the best-sellers.

Managing inventory, maintaining a website, fulfilling sales, shipping and dealing with customer service enquiries (like chasing up shipping delays) is a nightmare for many artists. With us, there’s none of that. You can sell your product with much less stress, overwhelm, responsibility and risk. We have minimum outlays and if you choose to discontinue a product, you’re not left with a large number of unsold prints.

By letting us take care of the admin, manufacturing and distribution, you can focus on what you love - creating your works. Plus, you get a number of great benefits from partnering with us - such as access to our large and loyal database when we promote your products, as well as a community of like-minded artists.

What if I’m very meticulous in my work?

So are we - that’s why we started this studio! So it sounds like we could be a good fit. You can be assured that we check every product carefully and that we pride ourselves on being a premium service for artists that know the value of genuine quality. We are always happy to discuss any concerns or queries you may have about our service - just get in touch with us here.

What are your fees?

We’ve kept our fees low, simple and competitive - but with a premium end result. We have a one-time setup fee of $100 to get you integrated into our platforms, a $25 fee for the setup of each product, and a monthly subscription of $50 that you can cancel at any time. We take x% commission from every sale. Download our full pricing guide here.

What is your cancellation policy?

We keep our services easy and stress-free - you can cancel your subscription with us at any time. You’ll be charged for the month you’re already in and then your membership will be suspended from the following month onwards. Simple.

How are purchases made online?

We have a number of established payment gateways including Paypal, Stripe and Afterpay.

Who pays for the international and customs charges?

All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address.

We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.

Few and Far Studio is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.

How do I get started?

Drop us a line at hello@fewandfarstudio.com and let us know that you want to join our print on demand service we'll be waiting for you and will answer any questions and show you the ropes from there.

Who owns my artwork?

Your artwork remains 100% yours. We do not take ownership of your artwork and it's import-ant to us that you know this. We only exist to work in collaborations with artists to support you not to own your work.

What if I’m not happy with a product?

In the very, very unlikely event that something hasn't come out as you had envisioned, then we’d like to know right away so we can find the right solution. It's important to us that both you and your customers love what we create and offer.

How many artworks can I submit?

As many as you like! Just note that there is a setup fee of $25 per artwork.

Can I use my own webstore?

In short, yes. We are always going to urge artists to onboard onto our platform as we know the platform and service inside out and have all the bells, whistles and both our organic and marketing advantages. With this said, we are always happy to work with freestanding artists, brands and those that simply prefer everything under the one umbrella.

There are two ways that this can work for you:

1. You set up, run and manage your webstore and send us the orders to fulfil as they come through (Please note: this is a slightly higher rate)
2. You grant us permission to access the backend of your webstore and we set up the products, run and manage it all for you.

I’m not sure how to market my store, can you help?

We are always here to help and will always do what we can to organically promote your store through our channels. With this said, beyond our organic efforts we cannot be held responsible in any way for store performance.

Our model is designed to minimise your risks, your outlays, and to free up your time to focus on creating and marketing and your products.

How do I get paid?

Your commission payment will be sent via Paypal on the first of every month.

What happens if I don't sell anything?

Nothing happens! That's the beauty of our print on demand model and why we have tried our very best to keep our fees as competitive as possible. Our goal is to make your life easier, not more stressful or harder. Your success is our success.

Shipping & Handling

How much is shipping?

For prints we offer a flat rate of $25 anywhere in Australia, and $50 on international orders. Orders for other services will be calculated based on weight and location.

How long does it take to ship?

Once completed, your order will leave our studio within 3 business days.

What is the estimated delivery time?

For Australian orders please allow 2-5 business days* from receiving confirmation that your order has left. For International orders please allow 5-25 business days* depending on your location from receiving confirmation that your order has left.

If you would like it faster, we can expedite the delivery time with an express shipping service for an additional cost. To arrange a quote, please mention this to us when setting up your order and before we process your payment.

* Please note: These time frames are not guaranteed. While we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.

Does my order have tracking?

Yes, all orders automatically come with tracking included, at no extra cost.

How do I track my order?

Your email address (and mobile number, if provided) will be attached to your consignment number, so you will receive tracking updates directly from Australia Post.

My order hasn’t arrived?

All following up and/or tracking is the responsibility of each customer and/or the shipping service provider – while we do everything we can within our power and to the best of our ability to make sure orders get to you safely and as fast as possible, we cannot be held responsible once an order leaves our studio.

Does my order have insurance?

To put it simply, your order has insurance if you request and/or pay for it. Unfortunately due to the fluctuations of order types, sizes, weights, value and/or destination we are unable to calculate a flat rate therefore insurance costs will be determined on a case by case basis.

Please note - all merchandise orders or over $1000 AUD must have insurance. We will include this in your shipping price so we can all have peace of mind.

What happens if my order gets damaged?

In the unlikely event that your order is damaged, we will happily replace it free of charge providing you can provide reasonable proof and that it wasn’t due to our negligence. ie: If your dog eats it... (which has thankfully yet to happen!)

What happens if my order goes missing?

In the unlikely event that your order goes missing, please contact us and we will do our best to help you retrieve or replace it. It’s yet to happen however always suggest that you get insurance for piece of mind.

Can I save shipping and pick it up?

Of course. Please contact us to arrange.

How does the ‘shipping to your client’ work?

Very simply. We make it very easy - and everything you need to know can be found in the “Print on demand” section on “our services” page.

Who pays for the international and customs charges?

All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address.

We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.

Few and Far Studio is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.