Did you know that we now have a PRINT ON DEMAND service?
Click here  to find out how it works!

Frequently Asked Questions

General

What is Few & Far Studio?

We are a print house and creative studio based out of Brisbane, Australia.

We originally started back in 2013 as an in-house design and manufacturing for our sister and art driven clothing brand Few and Far Co. We simply couldn’t find a company that could either; do what we wanted or to the quality we demanded. The first 2 years of business were run behind closed doors until word eventually spread here in Australia and before we know it, we had artists banging on the doors wanting our help and services.

In 2015, we stepped it up a notch and officially hired our first professional printer and opened our doors to the public and we’ve never (or had the time to) look back. There's no denying it’s been a labour of love, but we love it and believe that’s one of our keys and reasons for our continued growth and successes over the years. What a ride. Hard work, works!

Where is Few & Far Studio?

We are based in Brisbane, Australia.
Our studio address is:

Shop 2
53 Douglas Street
Milton QLD 4064

If you are planning on dropping by, we kindly ask you to arrange with us prior so we can ensure we can make ourselves available. Look for the ‘Classics for a Cause’ building.

Can I drop by for a consultation/drop off my artwork?

Absolutely! Our doors are open to the public 9:00am to 5:00pm Monday to Friday. However we do encourage an appointment be made prior to allow us to give you our full time and attention.

Do you work with any artist or photographer?

We sure do. While tattooing and tattoo art is our founding roots, it’s not all we are able to do. Over the years we have learned the arts of other mediums and art forms including but not limited to physical, digital or photography pieces.

What do I need to know when designing products?

This question comes up alot but the answer is always the same as it comes down to personal wants and needs. Our thoughts on this is design garments with designing garments in mind meaning, treat your garments like a work of art in themselves.. and if you don’t like or wouldn’t wear it, then our advice is generally don’t do it.

Can you use my existing artwork for a new product?

More than likely, yes - however there are many factors and considerations. That said, if we can foresee any issues, we will always raise them and/or help you work through them. There's no need to worry as we are always here to help!

I’ve got a idea/design, now what?

You’ve done your work, now let us do ours! Once we have your artwork, we will happily guide you through the process to ensure we get the absolute best result.

Can you help me mock up my artwork/product?

Of course! Basic graphic design is included and factored into our pricing structure of . If what you are asking or requiring is beyond this, we will always let you know up front.

Turn-around times?

Due to the nature of every design and product varying, we simply cannot give you a turnaround time without knowing what it is you would like. Once we know, we’ll let you know.

Will I receive a proof?

We always provide you with proof (and sample if warranted) before any manufacturing begins. Like you, we don’t want any nasty surprises.

Do you ship worldwide?

Yes! We ship to direct to you or your clientele, anywhere in the world.

How can I make a payment?

We process all of our invoices through Xero which is a global software that allows safe payments from all major payment methods, including PayPal.

Bank transfer is also available however please know as this payment isn’t instant, we cannot process any orders until the funds have landed in our account. All details regarding bank transfers can be found on your invoice.

*Please note we don’t take payments at our studio and all payments must be made in full prior to any orders being started or dispatched

Printing

What exactly is fine art (also known as ‘Giclee’) printing?

Giclee is the first and only fine art print to be made with an ink jet printer. Pronounced, zhee'clay, the word comes from the French, meaning to spray, which is exactly what an ink jet printer does. The quality of a giclee print is far superior to all other forms of printing.

While it’s technically correct to say that any inkjet printer can create giclée art - it’s not the case. The same can be said with printing companies who claim to be able to create them. Giclee printing is an art form of itself one that requires specific types of speciality equipment, museum grade stocks, industry know-how and a meticulous attention to detail.

Due to the printing requirements, demands and complexities, giclée printing simply doesn't lend itself well to home printing and should always be printed and handled by a dedicated and professional printer and printing company.

All of our giclée prints are colour-matched by eye (under our specialty studio lighting), printed with genuine and lightfast inks (fade resistant) on an acid-free, museum grade stock before being cut, embossed & finished by hand - and will each last 100 years if kept properly and out of direct sunlight.

You can not only take comfort in knowing that your artwork is safe but you are investing your hard earned money into legitimate and archival reproductions that will literally last a lifetime.

What exactly is a digital print?

Digital prints are a digital copy and something that we are able to produce much faster and at a lower price point making them a very cost effective and appealing alternative.

Digital prints are perfect for an enthusiast on a budget and/or budding artists etc. however do not have the colour brilliance, look, feel or lifespan of our giclée reproductions.

Our digital prints are still a beautiful print as each artwork is printed using the same colour-matched files as our giclée prints and feel similar to our giclée reproductions as we have specially sourced a textured stock to achieve the closest possible look and feel to our giclee prints.

Whats the difference between a digital and fine art print?

To put it simply, the printing style, process, quality inks, type of stock, colour brilliance, appearance, feel and lifespan.

Giclee prints are the best possible replica of the original. With giclée, artists can faithfully replicate colours and detail, which makes the print look virtually as good as the original artwork and if kept properly, will often age and last longer than the original artwork itself.

I’ve never done prints before, how do we start?

Don’t stress, we’ve made the process easy. Get in contact and we will discuss your options and what’s best for you. If you’re local and would prefer to discuss in person, you can book in a face-to-face consultation.

How do I get my artwork to you?

1. You drop them off at our Brisbane studio.
Please contact us prior to arrange a consultation

2. You can ship your artworks directly to us.
This is our most preferred as we can physically see and guarantee that we can colour match your prints to your original artwork.

Our mailing address is:
Few & Far Studio
2/53 Douglas Street
Milton QLD 4064
Australia

3. You can scan your artworks and send them over to us
Please note that without the original artwork, we are unable guarantee a perfect colour match. Please see below for everything you need to know when it comes to scanning your artwork.

Scans and digital files can be emailed to hello@fewandfarstudio.com, or uploaded to a fileshare service such as Dropbox or WeTrans-fer, then provide us the link.

Do to have to send you my original artwork?

It is recommended and our preferred but not essential. We service artists and brands from all over the world without issues however, we always prefer to physically see the original work to ensure we can colour match identically to the original.

You can provide a scan of your original artwork, or the finished file if you are a digital artist. However, supplied files are printed as is and without colour matching (as we don’t have the artwork to colour match to) hence the no set up fee. That said, If you require us to make adjustments to your file, setup charges will apply.

What do I need to know when sending scans or digital artwork?

Please ensure that your artwork is at the highest resolution possible - Minimum of 300PPI is required for printing at the supplied size.

The higher the resolution means we can enlarge your artwork without any quality loss. For example: an A3 size file at 600PPI means we can print an A2 at 300PPI, doubling the size of the artwork. We can work with most common file formats such as .jpeg, .pdf, .tiff, .ai and .psd.

How much do prints cost?

Our print costs vary, depending on quantity and the paper stock chosen. Check our printing services page for a detailed and up to date price list.

What is your minimum?

We have a minimum order value of $50AUD excluding shipping costs.

What’s the setup charge for?

Our one-time setup charge covers scanning your original, colour-matching and test printing until we are 100% happy with the reproduction. We understand and appreciate that you have spent hours painting/producing your original piece and we believe that it’s imperative that we do the same.

How long do your prints last?

We’ve been printing our digital prints for near 10 years - and never had a problem. They look and seem to be ageing when looked after incredibly well. They are great value for money.

Our fine art prints, will last 100+ years if stored correctly and kept out of direct sunlight. We pride ourselves on only using genuine and lightfast pigment and inks & premium, archival grade stocks.

How long will my order take?

General turn around time is 7 - 14 business days from when we either receive your original artwork or once the final invoice has been paid.

Please note that during peak times (like convention season, or holidays) this can slightly be affected but we will always advise you at the time of your order if there are any foreseeable delays.

What does ‘easy reordering’ mean?

We keep your files and details of your order - which means there’s no “set up” required thereafter.

Can you make my artworks bigger or smaller than original?

In most circumstances, yes - however it does depend on the artwork therefore we like to evaluate this on a case by case basis as there are quite a few technical things that we need to consider.

If you’re wanting to run prints that are bigger or smaller than your original artwork, let us know and we’ll advise you with our recommendations.

My artwork has marks/blemishes on it - does it matter?

Not at all! Just point them out to us and we can remove any unwanted blemishes.

How large can you print?

Size DOESN’T matter.

What’s a ‘blind emboss’?

Blind embossing is premium detail and finish that allows you to brand/embellish the artwork without the use of ink. Embossing is created by pressing the paper between a device that leaves an impression on the artwork.

The outcome is a subtle and textural embellishment that gives the print a premium feel.

All prints leave our studio with our custom "Few and Far Studio" emboss (35 mm impression) in the bottom right corner of each print this is our trademark finish for all our clientele.

Do I have to have my prints embossed?

Of course not. Please advise us if you do not wish to have the emboss detail included on your prints - if not advised, your prints will be embossed prior to being shipped.

What stocks do you have?

Please refer to our printing pages for our updated stock list.

Do you offer discounts for large orders?

We offer quantity breaks for every 10 prints ordered (per artwork). See our printing services page for the full breakdown.

Merchandise

I’ve got a idea/design, now what?

You’ve done your work, now let us do ours! Once we have your artwork, we will happily guide you through the process to ensure we get the absolute best result.

I’ve never made any merchandise before, how does it work?

Unfortunately as every design and garment/product differs there’s no straight forward or ‘simple’ answer but we make it easy. We’re here to help you skip all of the things that you don’t know about to help you make it as simple as possible.

Can you use my artwork for a product or garment?

More than likely, yes - however there are many factors and considerations. That said, if we can foresee any issues, we will always raise them and/or help you work through them. There's no need to worry as we are always here to help!

What kind of garments do you or can we print on?

Over the years, we’ve paid the prices for trying to save a few dollars and we’ve learned that it’s best to keep this simple and work with trusted and established manufacturers. We understand the appeal with ‘going offshore’ or going to cheaper suppliers - but in our opinion, it's too risky nor worth the risk. Quality and consistency is always king.

That said, there’s no need to worry about this. We have you covered - just let us know what you are wanting and/or looking for and we will gladly help you :)

Can I supply my own garment/product?

Unfortunately not. Due to the risk and many variables, we only work with our preferred and trusted manufacturers and suppliers.

What do I need to know when designing garments/products?

This question comes up alot but the answer is always the same as it comes down to personal wants and needs. Our thoughts on this is design garments with designing garments in mind meaning, treat your garments like a work of art in themselves ..and if you don’t like or wouldn’t wear it, then our advice is generally don’t do it.

Can you ship my merchandise to my client?

We sure can. Drop us a line to discuss options and get started!

How does ‘shipping to client’ work?

To put it simply, rather then shipping the product to you, we hold it here in our warehouse and fulfill the orders for you once they come through. We take a fixed percentage of every sale to cover the handling, packaging, shipping and customer service.

To find out more, drop us a line! You won’t look back, trust us.

Can you help me mock up my artwork?

Of course! Basic graphic design is included and factored into our pricing structure. If what you are asking or requiring is beyond this, we will always let you know up front.

Will I receive a proof?

We always provide you with proof (and sample if warranted) before any manufacturing begins. Like you, we don’t want any nasty surprises.

Turn-around times?

Due to the nature of every design and product varying, we simply cannot give you a turnaround time without knowing what it is you would like. Once we know, we’ll let you know.

What does ‘easy reordering’ mean?

We keep your files and details of your order - which means there’s no “set up” required thereon-after.

Is there a minimum?

Due to the nature of every design and product varying, we simply cannot give you an answer without knowing what it is and how many you are after.

What does MOQ mean?

Minimum Order Quantity

I can’t find what I’m looking for?

That doesn’t mean we can’t help you. Drop us a line and we’ll see what we can do! If we can’t help you, we’ll definitely be able to point you in the right direction.

Do you offer discounts for large orders?

Always. As a general rule, the more you order, the more cost effective it is.

Print On Demand

What are your fees?

We’ve kept our fees low, simple and competitive but with a premium end result.
Our fee’s depend on your package - which is has been designed for all wants, needs and budgets.

Our RISING TIDE package is our base level package with a one-time $50 set up fee with a monthly subscription fee of $50.

Our HIGH TIDE package is our top package with a one-time $200 set up fee with a monthly subscription fee of $50.

Both packages have a $25 fee for the setup for each product and a ‘cancel anytime’ policy.

Our commission rate is 50/50 of profits. To find out more or to get rolling and earning now, drop us a line! We’re ready when you are!

Which platforms are our products sold on?

Your products will be showcased within Few & Far Co’s dedicated Few & Far Studio’s retail space. The Few & Far Studio Webstore has been purposefully built to feature and sell your work and driving new traffic to your work alongside the customers you bring.

How are purchases made online?

All products are exclusively purchased through our Few & Far Studio Webstore.
We have a number of established payment gateways including Paypal, Stripe and Afterpay.

How does print on demand and dropshipping work?

Your products and brand are first set up as your collection within Few & Far Co’s dedicated retail space, a purposefully built retail space with all the bells and whistles and importantly, website traffic. Then, you can instantly start directing your customers to your products and we help by promoting your work at times too through our channels too.

If you’re loving getting your work to the world and want to take it to the next level, we also offer dedicated web stores with extra customizability, features and control.

Once an order is placed and paid for, we print or manufacture your work, package it by hand in our studio, and ship it to your customer. You don’t need to do anything just sit back and relax, focus on your next designs, and get paid for the sales you make, minus our commission.

You’ve already done the hard work in creating your designs - now you can let this be a continuous and passive source of income.

Do you accept submissions?

We sure do! Everyone of all backgrounds and mediums are welcome!

Why is this better than getting the products made myself and shipping them?

Traditionally, you need to order your prints or products in large quantities, storing inventory in your home or studio. This process can be costly, and you may need to buy upfront before testing the market with certain works and knowing which are the best-sellers. Managing inventory, maintaining a website, fulfilling sales, shipping and dealing with customer service enquiries (like chasing up shipping delays) is a nightmare for many artists.

With us, there’s none of that. You can sell your product with much less stress, overwhelm, responsibility and risk. We have minimum outlays and if you choose to discontinue a product, you’re not left with a large number of unsold prints.

By letting us take care of the admin, manufacturing and distribution, you can focus on what you love - creating your works. Plus, you get a number of great benefits from partnering with us - such as access to our large and loyal database when we promote your products, as well as a community of like-minded artists.

What if I’m very meticulous in my work?

So are we - that’s why we started this studio! So it sounds like we could be a good fit. You can be assured that we check every product carefully and that we pride ourselves on being a premium service for artists that know the value of genuine quality. We are always happy to discuss any concerns or queries you may have about our service just get in touch with us!

What is your cancellation policy?

We keep our services easy and stress-free - you can cancel your subscription with us at any time. You’ll be charged for the month you’re already in and then your membership will be suspended from the following month onwards. Simple.

Who pays for the international and customs charges?

All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address.

If you have any concerns or queries, we suggest contacting your local customs office directly..

Few and Far Studio is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.

How do I get started?

Drop us a line at hello@fewandfarstudio.com and let us know that you want to join our print on demand service. We'll be waiting for you and will answer any questions and show you the ropes from there.

Who owns my artwork?

You do! We do not take ownership of artwork away from the artists that create it, we’re here to help you grow.

What if I’m not happy with a product?

In the very, very unlikely event that something hasn't come out as you had envisioned, then please let us know right away so we can find the right solution. It's important to us that both you and your customers love what we create and offer.

How many artworks can I submit?

Unlimited! Our $25 product set up fee covers the time required.

Can I use my own webstore?

In short, yes. We are always going to urge artists to onboard onto our platform as we know the platform and service inside out and have all the bells, whistles and both our organic and marketing advantages. With this said, we are always happy to work with free-standing artists, brands and those that simply prefer everything under the one umbrella.

There are two ways that this can work for you:
1. You set up, run and manage your webstore and send us the orders to fulfil as they come through
(Please note: this is a slightly higher rate)
2. You grant us permission to access the backend of your webstore and we set up the products, run and manage it all for you.

If you’d like discuss this in more detail, please drop us a line.

I’m not sure how to market my store, can you help?

We are always here to help and will always do what we can to organically promote your store through our channels. With this said, beyond our organic efforts we cannot be held responsible in any way for store performance.

Our model is designed to minimise your risks, your outlays, and to free up your time to focus on creating and marketing and your products.

How do I get paid?

Your payment will be automatically sent via Paypal in the first week of every month.

What happens if I don't sell anything?

Nothing happens! That's the beauty of our print on demand model and why we have tried our very best to keep our fees as competitive as possible. Our goal is to make your life easier, not more stressful or harder. Your success is our success.

Shipping & Handling

How much does shipping cost?

As we are dedicated to being as fair and competitive as possible, our shipping rates are calculated on a case by case basis (based of the size, weight and destination of the order) therefore we are unable to offer a flat or ballpark rate without knowing your specific details.

We will only ever charge you the actual cost in addition to our small packaging and handling fee.

How long does it take to ship?

We ship our orders every Monday, Wednesday and Thursday - and orders will always leave immediately on the next possible shipping day.

Please note: Express shipping does not expedite the printing process, just the delivery time.

What is the estimated delivery time?

For Australian orders please allow 2-5 business days* from receiving confirmation that your order has left.

For International orders please allow 5-10 business days* from receiving confirmation that your order has left.

*Please note: These timeframes are not guaranteed. While we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.

Does my order have tracking?

Yes, all orders automatically come with tracking included, at no extra cost.

How do I track my order?

Your email address (and mobile number, if provided) will be attached to your consignment number, so you will receive all tracking information and updates directly from Australia Post.

Please know and understand that all following up and/or tracking is the responsibility of each customer and/or the shipping service provider. While we care, unfortunately once it leaves, we lose control and cannot be held responsible.

My order hasn’t arrived?

Don’t panic! If your order doesn’t arrive within our estimated delivery times, we suggest you always wait a couple of days prior to contacting Australia Post as more often or not, it’s just around the corner!

Please know and understand that all following up and/or tracking is the responsibility of each customer and/or the shipping service provider. While we care, unfortunately once it leaves, we lose control and cannot be held responsible.

Does my order have insurance?

To ensure we offer the best possible service to all of our clients, all domestic orders come with complimentary insurance. We’ve both worked hard and it’s important to us that we are both covered should the worst happen.

What happens if my order gets damaged/goes missing?

If in the unfortunate event your order is lost or damaged in transit, we will provide a full replacement free of charge, providing you are not at fault (incorrect address, mishandling, etc.)

If your order arrives damaged, please contact us immediately.

Can I save shipping and pick it up?

Of course. Please contact us direct to arrange.

How does the ‘shipping to your client’ work?

Very simply. We make it very easy - and everything you need to know can be found in the “Print on demand” section on “Our Services” page.

Who pays for the International taxes and customs charges?

All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address.

We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.

Few and Far Studio is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.